Q & A:China Flights

1.E-tickets in China - Top

1.Most major airlines in China are now able to issue E-tickets but not all of them.

2.E-tickets are more common to flights between larger cities than those on lesser routes.

3. Foreign traveler holding electronic ticket need only show their passports to board the plane but need to ensure that the name on the e-ticket is exactly the same as the name on the passport.

4.A confirmation code will be issued for each e-ticket.

2.What is the baggage regulations when flying inside China? - Top

Baggage/Luggage

Carry-on baggage: The maximum Carry-on baggage allowance for each economy class passenger is 5kg. First class passengers can have 2 pieces of carry on luggage. All other passengers can carry on only one piece. The size may not exceed 20x40x55cm. Carry on baggage in excess of the limit is subject to an excess baggage fee and must be carried as checked baggage.

Check-in Baggage: Adult and children are entitled to a free checked baggage allowance of 40kg, for first class, 30kg, for business class, and 20kg, for economy class while traveling on domestic airlines in China. No free baggage allowance is granted to infants.

Groups traveling together are able to combine their baggage allowance if they check in together

Prohibited Items: The following items are prohibited and cannot be carried in checked or carry on luggage:- Flammable, explosive, corrosive, poisonous, radioactive, polymerizable and magnetized materials. Passengers are forbidden to carry arms, sharp or lethal weapons during flight.

 

 

3.Can you tell me what airline if flown in China? - Top

There are many air companies in China. The following are the airlines that we often use:

Air China (CA), China Eastern Airlines (MU), China Southern (CZ), Dragon air (KA) , and Hainan airlines (HU).

All of them provide good service, and we choose the one that is most suitable for your tour.

4.What is the airport tax in China? - Top

Airport tax (which is called airport construction fee in China) is of 50 yuan (about US$6) per airport for flying within China, 90 yuan (about US$11) for international departure, (including flying to Hong Kong or Macau from mainland China). It is HK$50 (around US$6.5) if you depart from Hong Kong airport. This fee will be charged at the time when purchasing the flight tickets.

5.FEAR OF FLYING? How to avoid a mid-air anxiety attack? - Top

In most cases, fear of flying isn't innate, it's learned. There is a practical, physical approach to preventing the symptoms of panic, which include jumpiness, sweating, and difficulty breathing.

Don't Panic:

1.Avoid sugar and caffeine-soda, junk food, coffee-for five days before the flight.

2.Arrive at the airport early to avoid rushing, which can make your body produce extra adrenaline.

3.Don't have any alcohol before or during the flight.

You Panicked!

1.Drink orange juice to replace complex blood sugars that are burned off by stress.

2.Prop up the small of your back with a pillow, spread your legs to relax your abdomen, and breathe from your diaphragm. Don't inhale too deeply, or you'll speed up your heart rate.

3.If you start hyperventilating, either breathe into a paper bag or inhale the bubbles coming off a can of warm soda. The carbon dioxide will calm you.

4.Think of a calming scene, such as a beach or forest.

5.Try progressive relaxation, tightening and relaxing first your feet, then your calves, thighs, buttocks, abdomen, on up to your scalp.

Relaxation Exercises

Exercise: 1. Slow rhythmic breathing for relaxation

1.Breath in slowly and deeply.

2.As you breathe out slowly, feel yourself beginning to relax; feel the tension leaving your body.

3.Now breathe in and out slowly and regularly, at whatever rate is comfortable for you. You may wish to try abdominal breathing.

4.To help you focus on your breathing technique:

a.breathe in as you say silently to yourself,

b.breathe out as you say silently to yourself, 'out, two, three.

or Each time you breathe out, say silently to yourself a word such as 'peace' or 'relax.'

5.Do steps 1 through 4 only once or repeat steps 3 and 4 for up to 20 minutes.

6.End with a slow deep breath. As you breathe out say to yourself, 'I feel alert and relaxed.'

Exercise 2. Simple touch, massage, or warmth for relaxation

Touch and massage are age-old methods of helping others relax. Some examples are

1.Brief touch or massage, e.g., handholding or briefly touching or rubbing a person's shoulder.

2.Warm foot soak in a basin of warm water, or wrap the feet in a warm, wet towel.

3 .Massage (3 to 10 minutes) may consist of whole body or be restricted to back, feet, or hands. If the patient is modest or cannot move or turn easily in bed, consider massage of the hands or feet. Use a warm lubricant, e.g., a small bowl of hand lotion may be warmed in the microwave oven, or a bottle of lotion may be warmed by placing it in a sink of hot water for about 10 minutes.

Massage for relaxation is usually done with smooth, long, slow strokes. (Rapid strokes, circular movements, and squeezing of tissues tend to stimulate circulation) However, try several degrees of pressure along with different types of massage, e.g., kneading, stroking, and circling. Determine which is preferred.

A back rub that effectively produces relaxation may consist of no more than 3 minutes of slow, rhythmic stroking (about 60 strokes per minute) from the crown of the head to the lower back. Continuous hand contact is maintained by starting one hand down the back as the other hand stops at the lower back and is raised. Set aside a regular time for the massage. This gives the patient something to look forward to and depend on.

Exercise 3. Peaceful past experiences

Something may have happened to you a while ago that brought you peace and comfort. You may be able to draw on that past experience to bring you peace or comfort now. Think about these questions:

1.Can you remember any situation, even when you were a child, when you felt calm, peaceful, secure, hopeful, or comfortable?

2.Have you ever day dreamed about something peaceful? What were you thinking of?

3.Do you get a dreamy feeling when you listen to music? Do you have any favorite music?

4.Do you have any favorite poetry that you find uplifting or reassuring?

5.Have you ever been religiously active? Do you have favorite readings, hymns, or prayers? Even if you haven't heard or thought of them for many years, childhood religious experiences may still be very soothing.

Additional Points:

Very likely some of the things you think of in answer to these questions can be recorded for you, such as your favorite music or a prayer. Then, you can listen to the tape whenever you wish, or, if your memory is strong, you may simply close your eyes and recall the events or words.

b.breathe out as you say silently to yourself, 'out, two, three or each time you breathe out, say silently to yourself a word such as 'peace' or 'relax.'

 

5.Do steps 1 through 4 only once or repeat steps 3 and 4 for up to 20 minutes.

6.End with a slow deep breath. As you breathe out say to yourself, 'I feel alert and relaxed.'

6.Is it possible to send us the domestic plane tickets to our home in the US? We need to have them as soon as we have made our payment? - Top

Yes, it is possible as long as you will not go to Tibet and Yunan! But, we do not recommend you to do so.

We recommend you picking up the tickets once you are here in China due to the following reasons:

1. It would take at least 2 weeks or even longer for us to mail them to you even by using the fast cross county EMS service. It will be a pity if you failed to receive them before leaving for China.

2. Change of your flight or and even cancellation of flights happens quite often before flying date, airline company may put all clients into one flight if there will be not enough passengers for different flights. Airline Company will only inform us only but not clients. If this happens, we have to re-issue or take the ticket back to receive a stamp confirmation. As a matter of fact, we usually wait until the last day according to airlines company regulations before issuing the tickets in order to avoid work in vain.

3. It may not always be possible to issue airline tickets for you whole tour before the commencement of your tour. This situation is caused by the need to purchase tickets in a particular city to obtain the best possible airfare. Your guide will ensure that your tickets are available for each leg of your journey. If you are unescorted for all or part of your tour we will ensure that your air tickets are available from your hotel in good time for your departure. We will attempt to have the tickets available when you check into your hotel on your arrival in the city.

4. Travelers to Tibet and Yannan will always have to collect tickets when they arrive as laws prevent us from purchasing tickets outside those regions.

7.I am transferring to another flight when I arrive in China what happens to my baggage? - Top

On arrival in China you will need to clear Immigration, claim your baggage and go through Customs. You will then need to check-in again for your new flight.

Some airlines have transfer desks at certain airports and they will give you instructions when you check-in in your home country.

8.I have been informed that china has begun to add a jet fuel tax to the cost of their airline tickets, If so, how will this effect my airline ticket price? - Top

China National Development and Reform Commission and the General Administration of Civil Aviation of China (CAAC) have jointly decided on Tuesday July 26 that all passengers who take domestic flights within China will be required to pay from US $6.4 to $10.3 per ticket which varies according to the international fuel price when buying domestic tickets after August 1, 2005.
 
The jet fuel surcharge is $ 6.4 per ticket for a distance less than 800 km and US$10.3 for a distance of more than 800 km.
 
This policy is not applicable for flights to Hong Kong and Macao, as the airlines were authorized to levy additional fees in June, 2005 for those flights.
 
We will add this fee to our tour quotations so that our customers will not have to worry about this charge. Customers who have confirmed their bookings with us are still required to pay the additional fees besides the confirmed tour price. Your travel advisor will contact you for the details. Your understanding and cooperation on this matter will be highly appreciated.
 

9.Why I can't receive my flight tickets all at once at the time when I enter China? - Top

I am writing to explain the situation regarding the issuing of tickets for tour groups in China as this is sometimes a concern for our customers who think the system is unusual. There are differences in the way the systems operates in China to other countries and the team China Highlights Travel wants to ensure you that we will always protect you and your interests. We are working to ensure you get the best deals and service.

It may not always be possible to issue airline tickets for you whole tour before the commencement of your tour. This situation is caused by the need to purchase tickets in a particular city to obtain the best possible airfare. Your guide will ensure that your tickets are available for each leg of your journey. If you are unescorted for all or part of your tour we will ensure that your air tickets are available form your hotel in good time for your departure. We will attempt to have the tickets available when you check into your hotel on your arrival in the city.

Travelers to Tibet and Yannan will always have to collect tickets when they arrive as laws prevent us from purchasing tickets outside those regions.

10.My flight tickets have more than one flights on it. Is this correct? - Top

Each flight sector with a different flight number has a separate coupon. Please do not dispose of your ticket until all coupons have been pulled at check-in.

11.Flight Booking Policy - Top

Please read the following terms and conditions carefully. Placing a booking order implies that the DIY China ToursTerms & Conditions have been read and accepted.

Reservation

Seven easy steps to make a reservation with DIY China Tours

  1. Search our flights page to select flights based on your requirements.
  2. Select flight and seat class that suits you.
  3. After selecting the flight, please click the "choose it" button to add it to "My Schedule. When finalizing the booki Fill in all the details that are required in the booking form. Please make sure that the passenger name provided is the same as the name on the valid ID.
  4. Submit your booking order. Our travel advisor will confirm your booking within 24 working hours.
  5. We will then send you a payment form. Please pay the payment within the required time. Failure to pay within the specified time period may result in loss of the booking.
  6. Your ticket will be issued within 10 days of the departure date of the flight after your payment is received. You will be then informed of your E-tickets code after your ticket is issued.
  7. Unless specifically indicated, all air ticket provided are E-tickets.

Payment

We accept two methods of payment: Visa or Master Card secure online payment via PayPal, Visa Card, Master Card, American Express Card and Diners Card by fax.

The card holder must be the passenger or one of the passengers. If the card holder is neither the passenger nor one of the passengers, a fax copy of the card holder's passport is required.

If payment is made by fax authorization China Highlights will draw Chinese currency (RMB) from your credit card. The Credit Card Company or Bank will convert this amount to the currency that is normally shown on your credit card. This procedure may result in a higher amount being charged that quoted by China Highlights. These additional fees are not the responsibility of China Highlights and are caused by additional fees charged by the credit card company/bank or exchange variation.

Check-in

Passengers shall arrive at the airport 90-60 minutes before the departure and check-in with valid ID. Airlines will cease check-in 30 minutes before the departure time.

Cancellation Refunds

Cancelled bookings will incur a cancellation fee. These charges can be up to 100% of the cost of the booking regardless of whether the service is used.

In the event of cancellation, we will calculate the cancellation fee as per example below:

Cancellation Fee Calculation example

Ticket Price

 

US$200.00

Less – US$33 - ($33 made up as follows: Domestic Airport Tax + Jet Fuel Surcharge + Handling Charge)

These fees will be returned as part of the refund

 

- US$ 33.00
   

US$167.00

Less – say 10% Airline Cancellation Fee

 

- US$ 16.70

China Highlights cancellation fee

 

- US$  5.00

Total Cancellation Fee

 

US$21.7

Refund

  

US$200.00

-US$21.70

=US$178.30
 

 

Flights Changes

  1. Change of flights is free of charge between flights of the same airline.
  2. Change of flights may result in a change of airfare because discounts could vary. Passengers are required to pay according to the changed flights.
  3. Cancellation of the original flights is required if the changes occur between flights that belong to different airlines.

Travel Documentation

  1. Passengers should hold the valid ID to check-in. The name and ID No. provided on the booking order must be the same as the one on the valid ID. Losses caused by inaccurate information are the sole responsibility of the passenger.
  2. A copy of Tibet Permit is required to book China domestic flights to Tibet. China Highlights does not provide Tibet permit application only and that service is only available when a book is tour with us.

Luggage Allowance

In accordance with regulations of the General Administration of Civil Aviation of China, the free baggage allowance within China is 20kg for economy class, 30kg for the business class, and 40kg for the first class, plus limited carry-on luggage. Excess baggage charges are the sole responsibility of the client. Regulations within China specify that all suitcases must have a locking device attached. Failure to follow this regulation may result in refusal by airport staff to load suitcases onto the aircraft.

Health Requirement

It's the passengers' responsibility to ensure that they are aware of all international travel risks and familiarize themselves with health requirements applicable to the areas they intend to visit. The client is solely responsible for checking the safety and security conditions, vaccination, and other health requirements of governments in countries visited or transited. Travelers to Tibet are required to provide a doctor's certificate stating that the he/she is fit to travel and his/her blood pressure and heart condition are normal. This is a necessary requirement because of the possible effects that the very high altitude may have on certain people.

Any passenger suffering from serious illness should have a certificate issued by a medical unit certifying his or her fitness for flight.

Insurance

Air tickets booked with DIY China Tours do not include aviation accident insurance. Passengers can purchase the insurance themselves at the airport before check-in

Responsibility

  1. DIY China Tours  tries to ensure the best possible discount for our customers. However, subject to the airlines' discount policies, all the air ticket discounts shown in  DIY China Tours web site cannot guaranteed until the ticket is confirmed.
  2. DIY China Tours guarantee the confirmed discount if passengers make full payment in accordance with the required payment dates.
  3. DIY China Tours is not responsible for any loss caused by flights cancellation or flights changes implemented by the airlines. In this event, China Highlights will inform customers as soon as possible and help with re booking.

Wheelchair Passengers and Infants

People requiring wheelchairs are required to produce a certificate issued by a hospital to certify the fact. Failure to provide a certificate will prevent the passenger from boarding the flight with your wheelchair.

E-tickets are not available for infants and infant can not occupy a separate seat. China Highlights do not provide infant tickets booking. Infant tickets can be bought at the tickets counter in the airport's departure hall with your passport and E-ticket code.